FAQ

COMPANY RELATED FAQs
Q: What makes The Rolling Paper Company different from the others?
A: We are the only manufacturer in the world with two manufacturing bases. We ship our Tobacco papers out of Indonesia and our cannabis papers out of China. We have the largest variety of paper blends including Unbleached and Unrefined, Pure Hemp and Wood Pulp. We have the largest variety of sizes and types of booklets. We are the only manufacturer on the planet that can give you any of these combinations in only 1000 booklets.
Q: Will you keep my brand confidential?
A: Your information will be kept confidential and will not be revealed to any other party unless approved by you to do so. We may ask to post a picture of your product on our website or social media and it is entirely up to you to agree.
Q: How about quality assurance?
A: You are kept in the loop at all times from the pre- printing process to post production and photos are sent regularly to show the progress. At any point before final production you are able to make changes to the order in case there is something you may have missed.
BOOKLET AND PAPER RELATED FAQs
Q: What is the minimum quantity that I have to order?
A: ONLY 1000 Booklets starting at $550 shipped to your door!
Q: I want to place larger orders as we distribute to many different people?
A: We accept all kinds of orders from 1000 pcs to full containers loads.
Q: What paper blends do stock?
  • 1. UNBLEACHED AND UNREFINED wood pulp paper 13.5 GSM
  • 2. TRUE HEMP UNBLEACHED 100% PURE HEMP 12.5 GSM
  • 3. BLEACHED WOOD PULP 14 GSM
  • 4. BLEACHED WOOD PULP 20 GSM
Q: What gum or glue do you use?
A: Our Pure Hemp Papers use Natural Arabic Gum and the Wood Pulp Papers use a natural food grade gum.
Q: Can you send me samples prior to placing an order?
A: Click here to order a FREE sample pack! All you pay is $25 Shipping.
Q: What booklet sizes do you have?
A: The main sizes we make are:
King Size Slim – 108*44mm
King Size – 97*54mm
Super King Size – 108*54mm
1 and 1/4 – 78*44mm
Single – 69*36mm
If you need something different to this just email us on info@therollingpapercompany.com
Q: Can the display box or POP box be customized?
A: Of Course. Fully printed display boxes with folds and perforations are included with all orders at no extra cost.
Q: How many booklets in a display box?
A: Generally we have 25 or 50 booklets in a display box. If you require something different please email us on info@therollingpapercompany.com
Q: What colors can you print?
A: We use offset printing and colors are separated by CMYK
Q: Can you make booklets with filter tips?
A: Yes. We have numerous styles of booklets with filter tips.
Q: How many leaves of paper per booklet?
Generally the main amounts are below:
King Size Slim – 33 leaves
King Size – 40 leaves
Super King Size – 35 leaves
1 and 1/4 – 40 leaves
Single – 50 leaves
If you require something other than the above please contact us on info@therollingpapercompany.com
Q: What type of printing can you do?
A: Matte, Glossy, Holographic, UV, Embossed, Debossed, Neon Ink and Hot Stamping.
Q: Can we get our papers watermarked?
A: Yes you can but this requires a minimum order of 100,000 booklets.
Q: Do you have flavoured papers?
A: Yes we do but this requires a minimum order of 100,000 booklets. We are able to split this quantity into a few different flavours.
PAYMENT RELATED FAQs
Q: What Payment methods do you accept?
A: For orders up to 25,000 booklets we accept PayPal or wire transfer for the full amount prior to production. Orders over 25,000 booklets we will need a 30% deposit to start the production and the balance before the goods are shipped out.
SHIPPING & DELIVERY RELATED FAQs
Q: What is your manufacturing lead time or turnaround time? When can I expect my order?
A: The production time is approximately 4 weeks and 1 week for delivery, 5 weeks total.
Q: Where do you ship to?
A: Worldwide.
Q: How long does shipping take?
A: Shipping is expected to be delivered within a week. In most cases it is about 3 to 5 days, but very occasionally, due to reasons outside our control goods may be held up or delayed slightly by the courier company.
Q: Are there are any shipping charges?
A: No. For whatever you purchase on this site, shipping is free. And that’s it. Please note that we are not responsible for any duties, taxes, levies, customs charges, VAT payments or any other charges that may be imposed by the country that you are importing the Rolling Papers into.
Q: How do you ship?
A: Depending on the size of your order, we have a few different methods of getting your goods to you:
1. Air courier (DHL, Fedex, TNT, UPS) – Usually for small orders of up to 25,000 booklets
2. Air cargo – usually for orders from 25,000 to 50,000 booklets
3. LCL by Sea – Usually for goods from one pallet (about 120,000 pcs) up to a full container load
4. FCL by Sea – this is about 1.2 million pcs
Q: Are there any shipping charges?
A: No. For whatever you purchase on this site, shipping is FREE except for the sample pack. And that’s it. Please note that we are not responsible for any duties, taxes, levies, customs charges, VAT payments or any other charges that may be imposed by the country that you are importing the Rolling Papers into.